GT20-1 issues

Since the Christmas eve event where all servers, pdu, switches, etc briefly lost power in Dallas, the GT20-1 server has not been behaving well. Virtbiz in Dallas worked hard to get the server back up and going, but it’s simply not reliable. Any change to CMOS settings and it doesn’t want to boot… So we don’t want to put it back into production. They’re going to ship the server back to us, and we’re going to migrate off of that chassis to one of the spares we have here. We’ll likely do an signifigant upgrade to the hardware at the same time.

For what it’s worth… Our decision of virtualizing all customer facing servers and backing them up and copying the backups to other servers worked. We’re looking at refining that backup procedure to decrease the downtime in the future. We apologize for the downtime and will be contacting affected customers shortly.