GT24-1 offline issue

POSTED BY admin on Oct 11, 2009 18:47 under System Messages

At about 5:15pm central time, we had an issue where gt24-1 went offline. We can be pretty sure of when it went offline as I was logged into the server as part of the migration of vps accounts to SolusVM. I had gone to get something to drink. When I came back I had an instant message about email on an account on a vps on that server not working… I went to check and my SSH session was dead. After some initial testing and determining the server was completely unresponsive, I put in a ticket with Tulix support. They had to come out to reboot the server. The server was at a kernel panic. I suspect it had to do with the tweaking we had to do to convert the server over to a SolusVM node. I’ll continue to monitor the node. A second Atlanta node server is currently being prepped for deployment later this year… We may have to alter our timelines. I have a email in to Tulix management asking about the new charge for a reboot, as well as how we can best go forward… for example, is a remote PDU is order.

As of 7:15 the server was coming back up. By 7:25pm all vps containers we up and running.

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