At 9:40pm Central time, we were alerted to an intermittent packet loss problem by the nagios systems affecting the Dallas servers. Investigation revealed it was the last hop before the servers. A quick reboot of the switch appears to have recitified the problem. As of 10pm, we are not experiencing any packet loss from the monitoring systems. We will continue to monitor.
At 10:20, the problem started again. Checking across the switch in question shows the switch to be performing properly. We have placed a Critical ticket with Virtbiz support to get them to look upstream from the switch.
10:30 – Virtbiz is looking into it but the loss disappeared again. Problem came from one account that decided to start uploading porn… a violation of our TOS. The account has been terminated.
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