Archive for July 11th, 2009

Intermittent packet loss

posted by Robert
Jul 11

At 9:40pm Central time, we were alerted to an intermittent packet loss problem by the nagios systems affecting the Dallas servers. Investigation revealed it was the last hop before the servers. A quick reboot of the switch appears to have recitified the problem. As of 10pm, we are not experiencing any packet loss from the monitoring systems. We will continue to monitor.

At 10:20, the problem started again. Checking across the switch in question shows the switch to be performing properly.  We have placed a Critical ticket with Virtbiz support to get them to look upstream from the switch.

10:30 – Virtbiz is looking into it but the loss disappeared again.  Problem came from one account that decided to start uploading porn… a violation of our TOS. The account has been terminated.

Robert

Robert Porter is the founder and managing member of Lagniappe Internet LLC. Robert holds multiple certifications incluging Oracle Certified Professional-Java 6 SE (OCP-J6), MCSE, A+, Net+, Project+, Security+, and multiple CIW certifications. He has been in the hosting industry for more than a decade and is founded Lagniappe Internet L.L.C. as a privately owned, completely debt free, hosting company based out of New Orleans. Robert's background includes 25+ years in programming, databases, networking and systems administration.